Community Manager (Tacoma, WA)

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Overview:

We are seeking a Community Manager to lead the operations of one of our key properties. In this role, you’ll take ownership of all aspects of the community — from daily operations and team leadership to ensuring excellence in resident satisfaction and financial performance. The property is conveniently accessible from nearby cities, making it an ideal opportunity for a strategic, service-driven leader who thrives in a fast-paced environment and is looking to grow within a well-supported, expanding property management firm.

Essential Functions: Include but are not limited to: 

1. Property Operations:

• Oversee leasing, maintenance, compliance, and resident relations
• Conduct regular property inspections and lead preventive maintenance planning
• Develop and enforce operational procedures for high-efficiency performance

2. Resident Relations:

• Serve as the go-to person for all resident concerns, ensuring timely and professional resolution
• Build strong relationships to promote resident satisfaction and retention
• Implement programs that foster a sense of community

3. Financial Management:

• Prepare and manage budgets aligned with property goals
• Monitor rent collections, lease renewals, and delinquencies
• Analyze financials and take corrective actions to improve profitability

4. Team Leadership & Accountability:

• Set performance expectations, provide coaching, and conduct regular evaluations
• Track KPIs for operational success, resident experience, and financial health
• Foster a high-performance culture focused on integrity and results

5. Legendary Service:

• Lead by example to deliver best-in-class service
• Identify opportunities to elevate the resident experience
• Empower your team to exceed expectations and build community pride

Qualifications:  

• Bachelor’s degree in business, real estate, or a related field preferred
• 5+ years of experience in property or community management (multifamily preferred)
• Strong leadership and team management capabilities
• Excellent customer service, communication, and organizational skills
• Tech-savvy; proficient in property management and financial software
• Knowledge of landlord-tenant laws, fair housing, and regulatory requirements
• Valid driver’s license and proof of insurance.

Benefits:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 6 paid holidays, and 1 floating holiday
• ORCA card
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Please apply online with The Neiders Company at: https://theneiderscompany.rippling-ats.com/job/922491/community-manager?s=cl