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Professional Experience
Skokomish Tribe, WA | 2020 – 2024
• Led the migration of 850+ systems to Windows 11, ensuring compliance with timelines and quality standards.
• Developed and executed project plans, overseeing risk management, vendor coordination, and communication with stakeholders.
• Ensured system compatibility, documented processes, and provided training/support to staff during the transition.
• Spearheaded telehealth and medical technology implementation, increasing patient visits from 5 to 35 per day through EMR and business process automation.
• Designed systems compatible with RPMS, Greenway, Dentix, and MiPac while ensuring HIPAA compliance.
• Increased revenue to $2.6 million from $ 600k
IT Managed Services Consultant
Contracted Services, WA | 2013 – 2020
• Provided remote and on-site IT support, including troubleshooting, repair, system upgrades, and hardware/software installation.
• Managed user account setup, software support, inventory tracking, and file backup/restoration.
• Supported connectivity across devices and platforms, using tools such as SPX Backup, SolarWinds, Ninja RMS, and Veeam.
Senior Vice President – Strategic Accounts Microsoft
Hildebrando, Redmond, WA | 2011 – 2013
• Led the development of technical solutions using Microsoft technologies across Latin America and the US.
• Managed programs, increasing revenue from $350K to $3M through Microsoft's $20M LATAM reverse auction.
Director – Microsoft Accounts
Harbinger Systems, Redmond, WA | 2007 – 2010
• Increased revenue by 300% (from $1.2M to $3.6M) and led a team of 40 developers and engineers.
• Ensured alignment with strategic goals and maintained P&L oversight.
Director of Test – Microsoft Strategic Accounts
Lionbridge Technologies, Bellevue, WA | 2005 – 2007
• Oversaw Microsoft accounts, including testing, development, and program management, across global competency centers.
• Managed a $2.6M budget, exceeding project deliverables while driving new business opportunities.
Lead Program Management – Microsoft Windows Core
Microsoft Corporation, Redmond, WA | 1995 – 2005
Adjunct Professor – Software Testing
University of Washington, Seattle, WA | 2001 – 2003
SDET/Technical Trainer
Microsoft Corporation, Redmond, WA | 1996 – 2003
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Education
• Bachelor of Science in Mechanical Engineering
• Naval Medical Schools Physician Assistant
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Honors
• Navy Expeditionary Medal; Invasion of foreign lands, Battle Efficiency Award, Navy Commendation Medal; Drill Instructor.
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References available upon request.
Principals only. Recruiters, please don't contact this poster.