Objective:
I am a self-motivated individual seeking a career that offers both longevity and growth. With
more than 35 years in Customer Service and 25 years experience in using various programs
and office equipment, including computer hardware and software, I would be a great fit to any
organization
Experience:
Pro Associate*The Home Depot*Tacoma*April 2025-present
Selling material to large contractors, creating quotes for customers, phone sales
Supervisor*Krispy Kreme Doughnuts*Tacoma*February 2024-March 2025
Sold doughnuts and Supervised colleagues, cashiering
Independent Beauty Consultant*Mary Kay, Inc*Self-employment*January 2017-January 2025
Prepared parties, attended seminars, sold beauty products and services to women
Office Assistant*American Fast Freight*Tacoma*May 2018-March 2020
Answered multi-phone lines, processed billing, checked customers and employees in using a
badge system, mass mailings, filing
IT Business Analyst*Oldcastle BuildingEnvelope*Fife*June 2014-November 2016
Traveled the country teaching my colleagues how to use a developing estimating program
(Prefweb), software development, travel planning, work from home
Project Manager/Customer Service Representative/Estimator*Oldcastle
BuildingEnvelope*Fife*August 2007-June 2014
Provided detailed estimates to contractors, purchase order entry, order entry, aluminum
storefront and glazing project management, billing, Accounts Payable, Accounts Receivable
Receptionist*Oldcastle BuildingEnvelope*Fife*July 2005-August 2007
Answered multi-phone lines, billing, order entry, filing, distribute mail, mail processing, worked
closely with Management and Sales Representatives, ensuring they had all materials ready, in
order to start their day
Education:
BCTI (Business Computer Training Institute)*September 2000-June 2000*Certificate of
Completion