compensation: DOE + Benefits employment type: full-time non-profit organization
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General Position Summary for Direct Service Staff
Direct Service Staff (DSS) are responsible for therapy services to children, teens, and families. This includes using a wide range of therapeutic interventions including evidenced based practices when applicable. DSS must demonstrate a commitment not only to their own professional growth, but to that of the agency, its colleagues, and most importantly, the clients being served. This is demonstrated by compliance with the HopeSparks Ethical Guidelines for Direct Service Staff as outlined in the Clinical Services Manual. Direct Service Staff (DSS) must be organized, reliable, and show a passion for the treatment of children and families.
Essential Functions / Competencies
Must be able to engage children, teens, and families in the therapeutic setting.
Provide direct therapy services to children, teens, and families.
Use a wide range of therapeutic interventions including evidenced based practices when applicable.
Demonstrate clinical competence by interacting with clients in an ethical and professional manner and using supervision and group consultation as necessary and recommended.
Participate as a positive member of clinical team.
Meet productivity and/or agency client expectations.
Work with clients to create treatment plans including: Goals, indicators, and objectives.
Complete all paperwork such as: Treatment plans, diagnostic information, treatment notes, and other necessary case documentation in a timely manner according to policy.
Coordinate with physicians and schools.
Demonstrate appropriate agency and colleague interaction by being a positive member of the clinical team, interacting with colleagues in an ethical and professional manner, and being supportive of the agency in it mission to strengthen families.
Administer assessments and clinical measures to children, teens, and adults.
Submit measures and clinical assessment scores to be input for outcome based evaluation.
General Functions / Competencies
Communication: Communicate effectively both oral and written in a clear, positive, prompt, and appropriate manner.
Teamwork: Demonstrate positive cooperation toward colleagues, supervisors, and to the overall agency culture.
Dependability: Demonstrate reliability in attendance, in meeting work deadlines, and in performing tasks.
Adaptability: Demonstrate flexibility in responding to change and in working with diverse groups and individuals.
May assist with other agency projects as assigned such as: tours, projects, and outcome performance data.
DSS will abide by the code of ethics of their own professional discipline as outlined in the HopeSparks Ethical Guidelines. This position involves diverse work with a variety of populations and requires knowledge of sometimes complex clinical situations. DSS work autonomously and are expected to maintain files and other clinical paperwork expectations according to policy. Supervision ranges from 1-2 times per week including both individual and group consultation.
Communication and Client Contact
DSS will adhere to all confidentiality guidelines as outlined by HIPPA. This highest degree of confidentiality is required at all times and releases must be signed by the client or parent of a minor under the age of 13 before any case coordination or consultation can take place. Case coordination includes but is not limited to speaking with medical providers, schools, family members, and other community resources.
Knowledge and Skills Needed
DSS must be familiar with the DSM-IV TR manual and have an ability to engage and conduct effective intake assessments and provide accurate diagnosis. DSS must be able to provide direct therapy services to children, teens, and families and use a wide range of therapeutic interventions including evidenced based practices when applicable. Professional oral and written communication skills are required. DSS must be at least 21-years of age and are able to type using at least intermediate level keyboarding and computer skills. DSS must have a valid WA State driver's license and a cleared DSHS background check.
Education and/or Experience
DSS are required to hold a master's degree in a mental health or related field and have experience working with both children and adults. HopeSparks prefers DSS who have experience working with children, teens, and families who have experienced abuse, neglect, and/or trauma.
Generally all work is performed in an agency clinical setting. Sometimes and rarely it is necessary to conduct a session off-site or on the telephone. DSS must be able to function well in a fast paced environment, shifting quickly from one client to another. DSS must be flexible to offer morning 8, 9, 10, 11 and afternoon and evening times of 4, 5, 6, and 7 to accommodate families before and after work and school. A typical work week might include 2-morning and 2-afternoon/evenings shifts. Evening hours are preferred.
Background Clearance: Any position offer will be contingent upon the results of a background investigation conducted by DSHS. A negative finding may disqualify an applicant from employment consideration.
Benefits: HopeSparks offers full benefits to all team members working 30 or more hours per week. Benefits include, medical, dental, vision, Life, Long Term Disability, 403b retirement. 9 paid holidays and generous PTO accrual.
Application Process: Interested candidates should submit a letter of interest and resume
HopeSpark's is an Equal Opportunity Employer and does not discriminate against any persons on the basis of race, color, creed, religion, national origin, gender, sexual orientation, age, marital status, disability, or status as a veteran.
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