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Employee Learning & Development Program Manager (Program Manager A) (Pierce College District)

9401 Farwest Drive SW near Steilacoom Blvd

(google map)

compensation: $44,184.00 - $51,240.00 Annually
employment type: full-time

$3,682.00 - $42,686.67 Monthly
$44,184.00 - $512,240.00 Annually


11/01/19 05:00 PM PST


The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

Recognized by the Aspen Institute as one of the Top 5 community colleges in the nation, Pierce College is an innovative and equity-focused community college dedicated to helping all students achieve their academic and professional goals. Check out our Aspen Institute's Rising Star Award

The Program Manager provides support for the Employee Learning and Development (ELAD), a unit at Pierce College focused on professional development to enhance student engagement, learning, and success. As the Program Manager, the incumbent builds and maintains partnerships across campus, serving as a liaison between faculty, staff, and administration and is the primary contact for adjunct faculty inquires for professional development. In addition, the Program Manager supervises the faculty relational database and plans, coordinates and implements all functions required of the activity related to database management thereby relieving the ELAD Director of operating and administrative detail. The Program Manager will independently, with delegated authority, perform complex administrative duties including managing and coordinating the department's operational and self-support budgets, providing expertise to the department on fiscal processes, compiling reports, developing and reviewing written materials, providing targeted communications, and organizing, prioritizing and leading/delegating the work of others related to professional development activities/events. This position reports to the Director for Employee Learning and Development and requires regular and consistent attendance.


Faculty Support:
•Primary point of contact for adjunct faculty professional development inquires and level tracking.
•Leads and processes all full-time and adjunct faculty professional development funds requests.
•Provides information regarding ELAD program activities performing a variety of public relations functions.
•Responds to inquiries regarding procedures and services for faculty.
•Communicates and coordinates with academic units, Human Resources, and campus administrative offices on matters that involve adjunct faculty employee onboarding, procedures and policies.
•Collaborates with ELAD and external partners on the development of written materials and online resources to support adjunct faculty professional development, as needed.
•Collaborates with and/or facilitates workshops/professional development for adjunct faculty.
•Manages and maintains the new faculty resource guide.

Database Administration and Data Entry:
•Manages and maintains the faculty relational database (credentialing documents, adjunct faculty leveling, reduction in force units, completed professional development activities, transcripts, etc).
•Leads and directs data entry and file uploads.
•Regularly performs audits to review entries for accuracy.
•Compiles and produces reports; interprets statistical data, historical activity reports, and other materials in the functional area.
•Establishes and maintains training/professional development records and files as it pertains to faculty professional development.
•Prepares narrative and/or statistical reports using spreadsheet and database software to develop and maintain records.
•Tracks and verifies successful completion of required trainings to teach online and/or hybrid courses each quarter, relieving the ELAD Manager of these duties and advises of any inconsistences.

Budget Management and Coordination:
•Manages and coordinates all ELAD and eLearning budgets, including both operational accounts and fee accounts.
•Analyzes expenditures and revenues, reconciles and tracks, initiates action on unusual activity and makes recommendations for corrective actions.
•Creates purchase requisitions, voucher distributions, travel expense vouchers, invoices, and third party billing.
•Supervises as purchasing for the department.
•Coordinates the calculation of annual salaries and benefits for ELAD-eLearning staff (admin exempt and classified).
•Participates in the annual budget process with formulating projections, expenditures, revenue, and salary/benefit changes.
•Leads the development of and maintenance of materials used for future requests as part of the annual budget process.
•Provides guidance and training to the department on budget, policies and procedures related to budget, and relative District financial initiatives and WA State laws.

Communications & Relations:
•Builds and maintains partnerships across the District, serving as a liaison between faculty, staff, and administration.
•Fosters effective communication strategies and systems regarding professional development opportunities for faculty.
•Oversees unified communication channels for professional development resources, including systematic and written correspondence such as a faculty newsletter and the ELAD district newsletter.

•Supervises Administrative Assistant 3.
•Interviews and hires applicants, trains new employees, assigns and schedules work, acts upon leave requests, conducts annual performance evaluations and recommends necessary disciplinary actions.
•Provides opportunities for individual skill development and knowledge through training, coaching, and meaningful and timely evaluation.
•Focuses employees' attention on their contributions to District attainment of its vision, mission, and values.

Information Gathering:
•Completes specific web-based and print-based research tasks as assigned.
•Reviews publications for articles or reports on subject matter of special interest, obtains copies and maintains files of such information.
•Compiles and distributes information relative to program activities, confer with other campus departments and outside agencies.
•Stays abreast of best practices with adjunct faculty by engaging in regular professional development via webinars, conferences, workshops, etc.

•Associate's degree in Education, Human Services, Social Sciences, or other related field or equivalent education and experience; additional administrative or supervisory experience may substitute, year-for-year, for educational requirements.
•Experience working with financial data.
•Ability to monitor and review input and output of financial data.
•Experience and/or ability to develop fiscal queries and reports.
•Knowledge/experience in data entry, creating/formatting documents and correspondence, proof-reading and meeting deadlines.
•Proficient computer skills including experience in Microsoft Suite applications.
•Excellent English grammar, spelling, punctuation and business communication skills.
•Ability to proofread and finalize formal documents with a high degree of accuracy.

Required Competencies: (Knowledge, Skills, Abilities, Traits and Characteristics):

•Shows willingness to learn new methods, procedures, or techniques, resulting from departmental or College-wide change.

Job Management:
•Checks work to ensure accuracy and completeness.
•Manages own time, priorities, and resources to achieve goals.
•Prioritizes tasks by importance and deadlines; adjusts priorities as situations change.

Effective Communication:
•Effectively communicates by actively listening and sharing relevant information with coworkers, supervisor(s) and students and other external constituents to anticipate problems and ensure effectiveness of the District.

Equity, Diversity, and Inclusion:
•Helps create a work environment that embraces and appreciates diversity.

Customer Service:
•Demonstrates strong commitment to meeting the needs of co-workers, faculty, alumni, managers, students, or community members, striving to ensure their full satisfaction.

•Ability and desire to work cooperatively with others on a team.

Problem Solving:
•Identifies and assesses alternatives to correct the problem or address the issue.

Organizational Awareness:
•Understands the vision, mission, functions, resources, values, culture, and business strategies of the organization.

Conflict Management:
•Attempts to resolve confrontations, disagreements, and complaints in a constructive manner.

Task Management:
•Promptly notifies his/her manager about any problems that affect his/her ability to accomplish planned goals.

•Assign, guide, coach and train one or more teammates while performing similar work.

Critical Thinking:
•Independently analyze complex problems and judge best solution or action to resolve or respond to difficult situations.

To be considered for this position, applicants must:
•Meet the required qualifications as outlined in this announcement.
•Complete the online application profile at
•Apply for the specific job opening.
•Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. At Pierce College, we value culturally competent and compassionate individuals who bridge diverse backgrounds and perspectives in support of academic equity and excellence. In your cover letter, please address how you will support the mission of Pierce College to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. Please include in your response how your previous education and/or professional experience contribute to your effectiveness in promoting a climate of student success for a diverse community of learners. (Cover Letter)
•Upload (attach) detailed résumé of all educational and professional experience. (Résumé)
•Transcripts are not required in order to apply for this position, however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and confer date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
•Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
•Provide a response to the following question (Supplemental Questions):
1. How does your own identity/identities impact your work with a diverse staff and student body?
Special Note: To ensure consideration, application materials should be received no later than 5:00 p.m. on the closing date.

Terms of Employment:

This is a full-time (40 hours per week) classified, overtime-eligible position with Pierce College District. The primary work location will be at Pierce College Fort Steilacoom campus but occasional travel to Pierce College campuses or sites may occur. Work hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites.

Salary & Benefits:
The starting salary range of this position is $3,682.00 - $4,270.00 a month (dependent upon qualifications), with annual periodic increments up to $4,829.00. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at:

Physical Work Environment:

This position is required to work indoors in an office environment.

Reasonable Accommodation:
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342.Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process:
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.

Conditions of Employment:
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Bargaining Unit:
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity:
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, contact Human Resources at:

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Holly Gorski, Vice President for Human Resources/Title IX Coordinator
9401 Farwest Drive SW
Lakewood, Washington 98498
(253) 964-6519

Paula Henson-Williams, District Affirmative Action Officer
(253) 864-3229
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post id: 7002175561


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