Cole Industrial, Inc., founded in 1964 is seeking a qualified Service Manager to join our Headquarters office in Lynnwood, WA. Cole Industrial specializes in power plant, heating, mechanical contracting and industrial products including packaged boilers, industrial burners, heat exchangers and other boiler plant equipment for various applications. Cole provides new product sales, service, parts, technical support, testing and training throughout Washington, Oregon, Idaho and Alaska.
Essential duties and Responsibilities:
*Responsible for coordination and dispatch of field personnel to a customer base primarily, but not limited to the Seattle/Puget Sound area.
*Manage assigned personnel, direct service technicians, oversee field service work and visit job sites
*Troubleshoot problems, provide training, support field personnel in all facets of their daily duties, ensuring they have the equipment, training and licenses as necessary or required
*As our branch service manager, you will participate in seminars, trade shows and factory sponsored events as needed
*Provide aftermarket sales proposals, solicit new customers and service contracts
*Provide excellent customer service at all times
*Responsible for departmental costs, profits, utilization of personnel and customer satisfaction
*Bachelor's degree from 4 year college or university
*1-2 years related experience and/or training or equivalent combination
*Valid driver's license with no major infractions and must be insurable
*Proficiency is MS Outlook, Word, Excel and knowledge of integrated software desired
*Experience with boiler systems, HVAC systems, combustion technologies or mechanical system preferred
As the successful candidate you will work in our headquarters office and be eligible for our full benefit package. Compensation is based on skills, qualifications and experience. This is an M-F 7-4 Full Time position with occasional after hours as needed. Visit our website at www.coleindust.com for more information about Cole Industrial. Submit resumes via email only. No phone calls please. We are an AA/EEO employer
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