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IT Technician (seattle-tacoma: seattle)

compensation: Up to US$0.00 per year
employment type: contract

VOLT is seeking candidates for “IT Technician” role for a contingent position with possibility of conversion to FTE. Candidate in this role has a working knowledge of computers and amazing customer service skills.

RESPONSIBILITIES:

  • Provide remote desktop support for end users’ workstations
  • Troubleshoot Microsoft Windows (7, 8, 10) and Office (2010, 2013, 2016, and 365)
  • Troubleshoot Network, Internet connectivity problems, peripherals (printers, scanners, and other devices).
  • Troubleshoot PC Hardware
  • Provide support for backups, antivirus, web filtering, spam filtering and common line of business applications
  • Provide support for common IT tasks (password resets, new user setups, etc.).
  • Document, track, and monitor support requests and provide timely feedback to end users during and upon resolution.
  • Other duties as assigned by System Administrator.

REQUIRED QUALIFICATIONS:

  • Organizational and time management skills with strong attention to detail.
  • Written, verbal and interpersonal communication skills.
  • Working knowledge of Windows operating systems.
  • Working knowledge of internal PC components.
  • Ability to multi-task and adapt to changes quickly.
  • Ability to work independently and in small teams.
  • Ability to learn and retain information.
  • Maintaining a clean and organized office work space.
  • Must have a valid Washington state drivers’ license.
  • Proven ability to: work independently as well as part of a team, effectively multi- task, consistently meet deadlines, prioritize and organize workload.
  • Must be able to pass an employment criminal background check

SKILLS

  • Demonstrated ability to communicate clearly and professionally through email, on the phone, and in person.
  • Possesses analytical and problem-solving skills.
  • Ability to convey technical issues and materials to non-technical audience.
  • Ability to work independently with minimal direction or supervision.
  • Customer service oriented.
  • Ability to meet and maintain punctuality and attendance expectations.

VOLT is an Equal Opportunity Employer

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7005064321

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