We are a dynamic IT company focused on team work and AMAZING CUSTOMER SERVICE.
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We are looking for hard working engineers who love technology and people. We value customer service, team work, excellence in technology, quality of life, and great relationships with our clients and with each other. We are looking for a dynamic individual to join a great group. We love people that are thinking about the big picture and want to break free of boxes.
You will have many opportunities for technical and professional growth in all aspects of information technologies. We are looking for a long term colleague that will grow with company.
* Professional Appearance
* Customer Service oriented and responsive to all clients (A MUST)
* Ability to communicate clearly and concisely (verbal & written - Critical)
* Ability to listen
* Use ticketing system for all tasks, complete them in a timely manner, and follow up after completion to ensure customer satisfaction/validation
* Contribute to other team members
* Consistent and dependable
* Ability to grasp the big picture and play a part in the development of the company and team members
* Able to execute on tasks in a timely manner without sacrificing quality
* Being patient
* Passionate about technology
* Creative in designing simple solutions to meet client business objectives
* Ability to work in a dynamic company
* Ability to organize, manage and articulate workload and tasks
* Ability to communicate technical information to a non-technical audience
* Ability to communicate to very intelligent executive level clients
* A sense of humor
** Ability to architect solutions based on a variety of client needs.
** Ability to diagnose and trouble shoot and resolve Server hardware and software
** Ability to diagnose and trouble shoot and resolve desktop/workstation hardware and software
** Ability to manage cloud solutions and integration
** Proficiency with Microsoft Desktop operating systems
** Familiarity with Apple OS, iOS, iPad, iPhone...etc.
** Proficient with Microsoft Active Directory
** Windows Server Versions: 2008, 2008 R2, SBS 2008, 2012, 2016
** SharePoint (Desired, but not required)
** Networking: TCP/IP, DNS, DHCP
** Disaster Recovery (Desired, but not required)
** Security - AV solutions
** Watchguard/Cisco/SonicWall Firewalls (Desired, but not required)
** Mobile technologies
What are you passionate about?
We offer matching 401K, mileage, phone allowance, medical, ...etc.