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Customer Care Coordinator -- DME (Mountlake Terrace)

6404 216th Strreet

(google map)

compensation: Hourly compensation with a full benefit package including medical, dental, vision, 401k, vacation and sick pay
employment type: full-time





Numotion aims to be the most responsive and innovative company to do business with. With more than 2,000 employees and over 140 locations nationwide Numotion is the premier mobility and rehab equipment supplier, and remains committed to a strong local focus. We are seeking an organized, motivated individual to join our team.

SUMMARY OF RESPONSIBILITY:

The Customer Care Coordinator is the primary point of contact for all rehab orders. This position is responsible for ensuring that all assigned orders are processed quickly and accurately so that the client’s mobility needs are met. They are an integral part of the Assistive Technology Professional (ATP) team.

Essential Functions:

•Answers incoming calls from clients, therapists, payers, and ATPs.
•Processes new order intakes efficiently and effectively
•Uploads order files for ATPs.
•Requests, collects, and reviews order documents to include Functional Mobility Evaluation (FME) and Letter of Medical Necessity (LMN).
•Communicates with all staff involved in order processing to allow for the most effective flow of orders being processed.
•Conducts research of related equipment on vendor websites.
•Is familiar with all of the products and services that Numotion provides

**Interested candidates are strongly encouraged to apply online at www.numotion.com**
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7020576339

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