maak plasing gnstling Support Technician 1 (Bellevue) verskuil hierdie plasing maak sigbaar

2100 124th Ave NE at Northup Way


kompensasie: $18/hr DOE
werktipe: voltyds

Net-Tech is a fast-growing Managed Service Provider in Bellevue, WA. We support businesses from 20-250 users in a fixed fee/per seat model. We have the best of both worlds. The dynamic challenges of supporting different business models in many industries, and the stability of a uniform network implementation. Our reference architecture is well-defined and grounded in solid industry best practices and procedures and standardized network infrastructure common to all clients.

We currently have a position opening for Support Technician 1 in our Support Center.

As a Support Technician you would be responsible for:
•Troubleshooting reactive tickets and issues
•Hardware troubleshooting
•Mobile device (iOS/Android) troubleshooting
•Network connectivity troubleshooting (wired and WiFi)
•Workstation imaging (MDT)
•Remote support of desktop, application, and basic network issues (printing, credentials, and connectivity).
•Managing time and schedule through a SMA/Ticketing Application
•Escalating tickets and working with other engineers to resolve client problems and/or create new solutions
•Occasionally go onsite and perform project work as needed

Hard Skills:
•Office 365
•Office 365 provisioning
•Adobe Acrobat
•Windows 7
•Windows 10
•Windows Server 2012R2 and newer
•Microsoft Deployment Tools
•ConnectWise Manage
•ConnectWise Automate (LabTech)

Soft Skills:
•Verbal and Written communication skills
•Attention to detail
•Time Management and documentation
•Creative problem solving - able to see the big picture

If you are interested in joining our Team at Net-Tech please send a resume to:
  • Slegs besigheidseienaars. Werwers, moet asb. nie hierdie werkplaser kontak nie.
  • moet ons NIE met ongevraagde dienste of aanbiedinge kontak
  • Dis aanvaarbaar om hierdie werksopening aan te dui as oop vir mense met ongeskikthede

plsing-ID: 6597336122



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