IT Help Desk Technician II
Continuant is a growing and dynamic telecommunications company. We are a leading provider of telephone maintenance nationwide. We have an outstanding opportunity for an IT Help Desk Technician to join our internal IT staff. This position is responsible to work in a team environment to provide IT Help Desk assistance to all Continuant employees. The ideal candidate will be able to problem solve; create work orders; refer Help Desk calls when appropriate; set up laptop and desktop computers for new employees; maintain accountability; assess computer hardware problems; return broken computers for repair; coordinate warranty repairs with manufacturer; support on-call duty on a rotating basis and other duties as assigned by the IT Manager. A Bachelors Degree in a related field or a combination of education and experience is required for this position.
The position of IT Help Desk Technician will be a part of a dedicated team of IT professionals supporting both our internal and external employees and our internal IT systems. To learn more about our organization and to see what our customers are saying about us, visit: www.continuant.com.
Experience:
Coursework or experience with:
MS Windows Server 2000/2003/2008
Active Directory 2008
MS Windows XP Professional/Vista
MS Office Suite 2003/2007
Imagining Laptops/Desktops (Ghost)
General network knowledge (LAN, WAN, VPN, Remote Access)
Basic Knowledge of Virtualization a plus
Basic Knowledge of Office Communicator a plus
Basic Knowledge of Terminal Services 2008 a plus
Knowledge of Windows 7 a plus
SharePoint set up and administration experience a plus
Soft Skills:
Excellent communication skills
Ability to multi-task
Work well in a team environment
Solid organizational skills
Excellent customer service skills
Professional demeanor and appearance
Keen problem solving skills
Strong technical aptitude
Highly dependable with strong work ethic
Applicants must be authorized to work in the United States
Continuant offers a competitive benefit package to include competitive salary; Medical, Dental and 401K Plans; Life Insurance; Paid Vacation, Holidays, Sick Leave and Personal Days. We offer on-going training opportunities and the advantage of working in an exciting and fast-paced environment with an innovative team of engineers and technicians.
Email resumes to Sally Jordan at careers@continuant.com
Fax: 800-652-9960
Continuant is an EOE. Drug testing and background checks may be required prior to employment.
10/30/09
- Location: Fife
- Compensation: $30 - $40K per year
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.