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Job Title: Business Partner Expert
Location: Lacey, WA
Position reports To: Production Supervisor

Established Technology Communications Company is looking for experienced Business Partner Experts. Benefits include:
• Competitive wages
• Eligible to enroll in company benefits plan and accrue up to three weeks per year Paid Time Off after 90 days
• Ranked One of the Best Companies to Work For by Washington CEO Magazine for 2006, 2007 & 2009

CSG Openline (www.csgopenline.com) delivers scalable channel partner communication and relationship management services, focused on turning channel partnerships into revenue-generating opportunities for our clients. We help high technology businesses communicate with their distributors, value-added resellers, and systems integrators to: increase revenues from indirect channels, achieve greater channel partner satisfaction, and increase partner populations.

Position Summary:
This position is focused on inbound and outbound telesales and business partner relationship building supporting our client’s sales channels. The primary business objective is to communicate information regarding programmatic offerings to business partners. Duties will include but are not limited to opportunity qualification, sales closure, providing business partner’s awareness of tools to create business plans to grow their product lines, relationship building, directing business partners to resources that will help grow their certifications and business, and providing basic support and service to help navigate business partners in the right direction.

This is an excellent opportunity to advance your business relationship skills in a high energy, fast paced environment. The BPE is an entry level position on our Telesales Team and reports to Call Center Operations. The right candidate will be an enthusiastic, self starter with an entrepreneurial, ‘can do’ attitude. Successful candidates will also posses excellent listening skills and the ability to lead a conversation while keeping detailed information on all communications.

This position requires an initial one to two month training period working out of our Redmond, WA office. When our new call center in Lacey, WA is opened in early 2010, this position will be based out the Lacey office.

Essential Functions:
 Proven track record of client relationship and/or inside sales skills
 Maintain and update detailed electronic records of all communications.
 Successfully execute multiple projects at one time.
 Nurture sales leads that result in qualified opportunities for outside organizations
 Provide feedback to management on programs successes and failures
 Make at least 100 calls attempts per day
 Uphold company core values of integrity, service and professionalism.

Required Qualifications:
 1+ years combination of relevant experience / education
 A strong knowledge of the Internet and solid computer skills and business applications
 Proven written and verbal communications skills
 Ability and confidence to cold call prospective clients and manage the sales cycle
 Strong relationship building skills
 Time management and organizational skills
 Experience with selling service (vs. product)
 Easily converse with all levels in an enterprise organization

Ideal Qualifications:
 1 year of successful inside sales or client relationship management experience
 Solution selling experience and formal training

To Apply
Please email your resume to webhr@csgopenline.com. For more information about our company, visit our website at www.csgopenline.com.

• Location: Lacey
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• Please, no phone calls about this job!
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